1. Introduction

Welcome to abcxon ("we", "our", or "us"). This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you access or use our website, mobile applications, and services (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

• Name, phone number, email address
• WhatsApp number (for school-related communication)
• Student, parent, and staff information provided by schools
• Login credentials and account details
• IP address, browser type, device information
• Payment and billing details (processed via secure third-party gateways)

3. How We Collect Information

We collect information through:

• Account registration and profile creation
• Forms submitted on our website or applications
• School ERP data entry by authorized users
• WhatsApp, email, or in-app communications (with consent)
• Cookies and similar tracking technologies

4. How We Use Your Information

Your information is used strictly for legitimate business and educational purposes, including:

• Providing and managing abcxon services
• Sending school-related notifications and alerts
• Communicating via WhatsApp, email, or app notifications (with opt-in)
• Customer support and technical assistance
• Billing, payments, and account management
• Improving platform performance and security
• Complying with legal and regulatory obligations

5. WhatsApp Communication & Consent

abcxon uses WhatsApp strictly for transactional and school-related communication such as attendance alerts, announcements, reminders, and service updates.

• WhatsApp messages are sent only after explicit opt-in by users or institutions
• No promotional or unsolicited marketing messages are sent
• You may opt out at any time by following the provided instructions or contacting support

6. Data Sharing and Third Parties

We do not sell or rent personal data. Information may be shared only with trusted third parties such as hosting providers, payment gateways, and communication service providers, solely for service delivery and operational purposes.

We may disclose information if required by law or government authorities, without prior notice.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our Services. You may control cookie preferences through your browser settings.

8. Data Retention

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

You may request account deletion, after which data will be securely deleted unless retention is required by law.

9. Data Security

We implement reasonable administrative, technical, and physical security measures to protect personal data against unauthorized access, loss, or misuse.

10. Your Rights

You have the right to:

• Access and review your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for communications
• Request restriction or specific use of your data

11. Children's Privacy

abcxon does not knowingly collect personal information directly from children under 18 without parental or institutional consent. Any such data provided is managed solely through authorized schools.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Services constitutes acceptance of changes.

13. Contact Information

abcxon
Block A, 5th Floor, Maurya Lok Complex
Fraser Road Area, Patna, Bihar – 800001, India

Email: info@abcxon.com
Website: www.abcxon.com